Job Description:

Responsibilities:· The Lead Investigator will lead and organize routine to complex investigations across several product lines including but not limited to credit card and consumer retail loan products· Lead will serve as a go-to for escalated cases, rep coaching, and training· Research and analyze high risk transactions to identify control issues or weaknesses · Prepare reports for management, covering investigative details, results, losses, and preventative actions· Provide consultation and guidance to management on investigative related issues· Effective communication with both federal and local law enforcement agencies and regulators as needed· Identify fraud patterns to report back to analysts and management· Maintain a role in the preparation of suspicious activity reports · Performing backup duties for key department functions· Provide investigative support to the onshore and offshore investigation team· Responsible for the investigation, and analysis of fraud related regulatory complaints.Through use of vendor provided software or internal reporting tools, to validate or disprove fraud, when possibleQualifications:· 3+ years in payment card fraud investigation, financial crimes or other related fields· Outstanding written and verbal communication skills Advanced investigation and analytic decision-making skillsStrong time management skills and ability to complete multiple projects simultaneouslySupports cross training activities and the ability to work in a team environment