Job Description:

The Omni Experience team supports executing high-priority projects through strategic collaboration to seamlessly implement omni-channel solutions for Old Navy. The team focuses on building the bridge between innovation and execution, ultimately elevating the customer experience and fostering a community of omni customers with lasting lifetime value.As the Senior Analyst of Omni Experience, you will contribute to strategic initiatives that enhance Old Navy's profitability and establish a competitive edge. You will be responsible for evaluating analyses, creating presentations, and ensuring alignment of strategies and plans. You are passionate about the customer experience and are energized by solving problems and unleashing the potential of the future.What You'll Do:Drive customer strategy ideation and storytelling (e.g. developing and leading PowerPoint presentations) in partnership with the Strategy and Consumer Insights teams to prioritize customer opportunities and create an omni-centered mindsetCreate connections between teams to support an omni-centric culture, and establish feedback loops to enable teams?Assist in creating a culture for the Commerce and Experience organization built on recognition and connection by supporting full org meetings and communicationProject manage initiatives and play an operational role to support the implementation of projectsBuild critical relationships cross-functionally to continually build bridges and unlock solutions across teams?Serve as a key communicator to internal project teams, managing timelines, deadlines and deliverablesAssist in gathering data, qualitative, and quantitative to support new and evolving omni conceptsSupport KPI reporting for omni-initiativesWho You Are:Bachelor's degree or equivalent experienceProfessional work experience, preferably within digital, retail, or consultingDetail-oriented, with strong project management experience and skillsStrong collaboration and communication skillsWillingness to roll up your sleeves and perform a wide variety of concept-testing tasksSelf-motivated: strong work ethic, follow-through and accountability for resultsStrong analytical skills, with ability to collect, organize and analyze data efficiently and effectivelyAble to translate complex ideas and dispersed information into simple, actionable recommendations through storytelling via PowerPoint presentationsComfortable with ambiguity; can confidently articulate a point of view but also highlight the risks and opportunitiesAbility to manage multiple projects and adapt work style/processes in a fast-paced environmentBenefits at Old Navy:Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.One of the most competitive Paid Time Off plans in the industry. Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. see more of the benefits we offer. For eligible employeesGap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.Salary Range: $79,800 - $105,800 USDEmployee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.