Job Title:
Account Manager

Company: Singer Industrial

Location: Council Bluffs, IA

Created: 2024-06-15

Job Type: Full Time

Job Description:

Summary of Responsibilities: The Account Manager is responsible for sales and margin growth as-well-as market penetration and market growth. Accountable for retention, development, customer satisfaction of both existing and new accounts, and for area coverage in a specified territory. Job Duties Include: * Increase sales of components, systems, and service capabilities within target accounts. * Identify and develop new markets and customers. * Must maintain good working relationship with Engineering, Purchasing, Management, and all aspects of the Customer. * Follow the DFP Professional Sales Growth Program and apply the sales strategy for continued growth. * Utilize the 5 stages of the sales process methodology to prospect, qualify, propose product/service plan, facilitate positive decisions, gain new accounts, and expand current accounts within the specified territory. * Maintain and Utilize Key Tools; Pipeline, Open Order Reports, Driving Logs, etc. * Recognize a need and promote DFP Division products and solutions to current and new customers. * Follow-up on all account activities to insure order accuracy and timelines of completion to customer satisfactions. Apprise supervisor when involved with resolving critical customer satisfaction issues. * Attend and participate in Vendor and DFP training and sales meetings. * Maintaining accurate records of customer information, i.e., contacts, project files, competition, etc. Skills/Qualifications: Experience in Fluid Power Sales, Fluid Power Certification Preferred (not required); Thorough Understanding of Hydraulic and Pneumatic Systems; Basic Product Knowledge of Pumps, Motors, Valves, and Filtration; Excellent Customer Service (people skills); Strong Communication Skills (written & verbal); Take Ownership of Responsibilities; Motivated and Function well Independently as-well-as within the Team; Manage Multiple Priorities in a Fast Paced Environment.