Job Description:

Job DetailsJob LocationCollision Repair Center Springfield - Springfield, MADescriptionCollision Customer Administrative RepBalise is looking for an Administrative Assistant/Customer Service assistant for our busy Collision Center.Job Responsibilities: Coordinate repair needs for Collision associatesUpdate appropriate customer and staff with repair status of vehiclesDaily interaction with customers, appraiser, technicians and managersCommunicate processes to vehicle repair in a timely and effective manner to all customersContact appropriate parties for delivery needsTrack production schedule for vehicles and communicate those targets with customers and collision center associates.Maintain continual industry education to keep up with changes in repair requirements and product knowledgeEnvironmental & Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 poundsThis position may require up to 0-5% travelBenefits Include:Health, dental, life and disability insurance401(k) with company matchFlexible spending accountsPaid Time-OffQualificationsHigh School diploma or equivalentExperience using Microsoft Word & ExcelAbility to comprehend and follow instructionsBasic knowledge of vehicle repair practicesValid Driver's licenseAbility to interpret work scope from vehicle estimates and work orders