Strategic Account Manager

Ready to be a part of a game-changing team that thrives on defying the impossible? About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as "PCS", is not your average mobile device distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective. Today, PCS is a recognized global leader powering the secondary market. We buy and sell mobile devices and products worldwide through partners and programs. By breathing new life into old devices, we efficiently extend a device's lifecycle up to 5 times or more. We collaborate with industry giants including consumer electronics manufacturers, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 customers. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA. Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun doing it! About the Role: As lead point of contact this role will own all account relationship and communication with our key account. You will oversee messaging and interaction across functional departments and worldwide regional offices. The primary responsibility is to ensure success, growth, expansion, and profitability of all Samsung programs worldwide. The role will work closely with the Samsung Global Account Head/Owner to ensure all aspects of the program and communication with the customer follows strategic lead and direction as set by owner. You will have the Opportunity to: Work with PCS's Global Head of the Samsung account to accomplish PCS Wireless goals in the different regions and Lines of Businesses. Establish and develop strong relationships with the Samsung team in the US, Korea and other markets. Within 6 months understand the structure of hierarchy of the teams we interact with to best position PCS for the projects under development. Lead the coordination of strategy and messaging across all internal PCS teams to ensure alignment with account goals and drive the execution of key action items, fostering collaboration to meet performance targets. Take full ownership of the Quarterly Business Reviews (QBRs), including preparing, structuring, and delivering key presentations to Samsung. Collaborate with internal teams to ensure seamless integration of information and maximize opportunities to showcase PCS capabilities. What Makes you Great: Leverage a bachelor's degree in business administration or related field to achieve measurable results and improve operational efficiency. Proven achievement of significant business outcomes by building and nurturing key relationships and leveraging experience to consistently exceed performance targets and foster long-term growth. Leverage Korean language proficiency to drive an increase in client engagement, improving communication and accelerating project timelines with key stakeholders. Consistently developed and nurtured high-value customer relationships, leading to an increase in organizational growth and improving client retention. You thrive in a fast-paced environment consistently meeting deadlines and adapting to new challenges while delivering top performance. We Are Seeking People Who: Are owners. Are continually raising the bar. Are sincerely open-minded. Willing to examine their strongest convictions with humility. Nurture and embrace differing perspectives to make better decisions. What's in it for You: A supportive, diverse and global team with a growth mindset. A scaling company with great industry professionals. Amazing opportunities to get involved with exciting projects. If you are ready to join our fast-paced company, apply below! We are an Equal Opportunity Employer. All qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin will be considered. No qualified applicants will be discriminated against on the basis of disability or protected veteran status.

Created: 2024-11-30