Transportation Supervisor

QCD Miami is looking for a Transportation Supervisor to join their amazing team!JOB SUMMARY: Supervises day-to-day transportation functions to ensure driver performance, customer satisfaction, and that Department and Company objectives for efficiency, reliability, and productivity are met or exceeded.Wednesday - Saturday6AM start time (12 hour shifts)PAY IS COMMENSURATE WITH EXPERIENCE. THIS POSITION IS BONUS ELIGIBLE.ESSENTIAL FUNCTIONS:Plans, implements, and monitors day-to-day transportation operations, including analysis of on-time reports, delivery reliability, off-load rate, and manpower needs. (25%)Reviews and schedules daily routing of equipment and manpower to meet customer needs in terms of contractual guidelines, special deliveries, supplemental deliveries, opening orders, etc. (20%)Resolves equipment failures or break-downs, providing advice and assistance to drivers, as well as submitting appropriate reports to leasing/maintenance provider for service and repair. (15%) Motivates employees, including performance evaluation, counseling, and problem resolution, to achieve a positive work environment. (20%)Supervises employees, including interpretation of rules in a union work environment, conflict resolution, and disciplinary action as required. (10%)Updates routing programs (XATA, CADEC) on a daily basis, including review of drivers' on-board computer reports to ensure that goals for efficiency and timeliness are met. (10%)Performs other related and assigned duties as necessary.LEADERSHIP/MANAGEMENT RESPONIBILITYSupervises up to 100 or more employees, including hourly staff. Oversees operations with significant impact on GSF customer relations.PERFORMANCE CATEGORIESBudgetDriver performance, including hourly off-load rate, on-time delivery, and reliabilityCustomer and vendor relationshipsDOT complianceTeamwork within the department and across departmentsCustomer satisfactionSafety of employeesSafety of facility and transportation equipmentAIB ratingMINIMUM QUALIFICATIONS: Education and experience equivalent to:Education/Certification:Bachelor's degree in management, business, or psychology from an accredited college or university.Experience:3 to 6 years of work experience in transportation or food distribution, including supervisory responsibilities and union work environments.Knowledge, Skills and AbilitiesKnowledge of (B/basic; J/journey; E/expert):DOT regulations, policies, and procedures (J)Labor contracts and labor union environment (J)On-board computer systems (J)Relevant safety policies, practices and procedures (J)Management/supervisory concepts and techniques (B)Project management concepts and techniques (B)Budgetary concepts and procedures (B)PC word-processing/spreadsheet software applications (B)Scheduling and routing (B)Computer-based routing systems (B)Shipment and distribution of food or allied products (B)Regional geography and customer locations (B)Skill and ability to:Supervise a diverse workforce of up to 100 employeesResolve and report delivery issues between drivers and customers; other customer service issuesSupervise and motivate employees in a team-based environmentInterpret transportation operations anomalies and identify appropriate solutionsPrepare administrative and technical documents and reportsWork effectively in a general business environment, with a focus on high levels of quality and customer serviceTravel via airplane and drive an automobileAct in accordance with GSF's Values and Creed

Created: 2025-01-07