Managing Director, Regional Market Executive_Northeast

Your opportunityManaging Director, Regional Market Executive - NortheastThe Managing Director, Regional Market Executive (RME) - Northeast is responsible for leading a territory of ~30 branches across ME, NH, MA, RI, VT, CT, and NY, which includes 10 Branch Managers and their teams. These branches are responsible for providing Wealth Management services to individuals and families to meet their financial needs. The Regional Market Executive will provide sales and relationship management leadership, while ensuring a strong culture of compliance, risk management, and supervision, for the Northeast territory. As the leader of a team of Branch Managers, the Regional Market Executive will support the creation and execution of effective local business plans, designed to deliver against Schwab's strategic priorities and plans for accelerated growth. Additional responsibilities include executing on Schwab's Branch Network priorities, supporting the Branch Network real estate strategy, and representing the Schwab brand within the Northeast territory.Working closely with their team, the Regional Market Executive will inspire a shared vision providing success and growth of the entire branch network. They will be expected to successfully lead multiple, diverse geographies within their area and, to partner with managers to advance Schwab's reputation and brand awareness. The Regional Market Executive will act as a coach to a team of coaches, ensuring appropriate focus on acquisition, retention, growth and staff development through coaching, performance management, and employee engagement. This frequently requires the ability to lead teams virtually.Key Outcomes:LeadershipDrive a culture of Compliance and Risk Management.Represent the Schwab brand and be a brand ambassador in all interactions.Act as a proponent of change, championing major corporate-wide initiatives across the region and owning the region through the full change management process.Support the team in integration of corporate-led initiatives, being responsible for the message and translating it into his or her own leadership message and voice.Deliver consistent execution of internal and external sales activities and strategies including design, implementation, training, communication and assessment of initiatives, contests, incentives in support of retail and organizational sales goals.Lead and inspire staff through effective communication and coaching, creating a culture of success and trust.Lead by example and demonstrate behaviors consistent with Schwab's values. Earn and be worthy of our clients' trust.Lead their assigned market in employee engagement, focusing on achievement of positive results and concrete action plans to address areas of opportunity.Coordinate and generate active participation through all communications, including Area sales meetings.Lead authentically, make tough decisions and think beyond the immediate issue at hand.Through collaboration, effective communication and partnership, network with employees within the region and externally across regions/departments to resolve issues, gain needed information and influence action taken and outcomes.Connect with a flexible and adaptable leadership style to best connect with staff, peers, fellow leaders and clients.Build and develop a hard-working team demonstrating complementary skills and abilities. Create a sense of community across the area, resulting in sharing of standard methodologies.Set Direction, Create a Business Plan and Execute that PlanWith an owner approach for the designated area, supports the creation of comprehensive local business plans focused on growth of market share and client assets, based on overall Schwab strategy and overall Branch Network business plan.Establish clear goals and performance expectations and consistently communicate progress against those goals for designated locations.Implement and assess campaigns to enhance sales results.Commit to operational improvements leading to improved efficiencies and greater client experience. Encourage idea generation and innovation.Practice effective resource management, fully using our current investments and advocating for high value additions.Grow, enhance and use internal/external business partnerships to influence business success.Hold themselves and their teams accountable for maintaining current knowledge of competitor and industry activity, patterns and trends (via advertisements, word-of-mouth, recruitment activities, community involvement, mystery shopping) to advise local actions and aid communications.Support Branch Manager's responsibility for local leadership and uniqueness of that market, helping them optimize local opportunities.Talent ManagementDevelop team members and cultivate their professional growth on an ongoing basis through effective and regular formal and informal coaching.Challenge, mentor and develop leadership talent, acting as a coach or consultant to direct reports.Actively and consistently recruit top talent and build succession plans for critical roles.Retain top talent through focus on employee engagement, creation of a positive work culture and a strong orientation to personal growth and development.Hold employees accountable for achievement of quantitative and qualitative measures.Show employees they are valued through appreciation and recognition.Risk ManagementProactively anticipate audit and compliance issues and work closely with Supervision and Controls Team to understand business risks.Ensure Branch Managers listen and observe FCs sales practices to gain full understanding and provide ongoing risk management and sales coaching.Be a good steward of the Schwab brand and stockholder value.Be familiar with the rules, regulations, policies and procedures applicable to his/her business unit and seeking compliance or legal advice when vital.Implement and carry out Charles Schwab & Co. Inc. policies, procedures and supervisory systems for all the individuals subject to his/her supervision (including individuals who are supervisors). This includes compliance with The Charles Schwab & Co. Inc. compliance manual, business unit specific policies/procedures, federal/state securities laws/regulations and applicable rules of FINRA, NASD, MSRB, CBOE, NFA and exchanges of which Charles Schwab & Co Inc. is a member.Engage in reasonable efforts to ensure all individuals, including supervisors, subject to his/her supervision are qualified by virtue of experience, licensing and training to carry out their assigned responsibilities.Distribute new and amended policies/procedures as they are published and provide training on such when needed.Implement appropriate security measures to safeguard Charles Schwab & Co. Inc. books/records and proprietary and customer information.What you haveRequired Experience:10+ years' of sales and leadership experience in a financial services capacity of similar scale and complexity.Prior sales management experience as well as exposure to other branch functions including Operations, Technology, Human Resources, Supervision, Compliance, etc.Ability to build trust and cultivate partnership, resulting in a positive and effective culture within locations, as well as across the larger teamConsistent record of building and developing strong and collaborative teams through engagement and collaborationAbility to set clear expectations and hold teams accountable for significant results, raising the team up to their full potential through coaching and support.Bachelor's degree required.Active and valid Series 7; 9/10; and series 66 required.Active and valid Series 24 preferredPreferred Experience:Ability to inspire shared vision with a strong drive for resultsStrong people, process and business leader. Demonstrates solid discernment and ability to make sound business decisionsAbility to build and sustain strong trusted partnerships with employees, peers and colleagues in other work groups based on mutual trust.Sound operational & supervisory judgmentEffective time leadership skills able to prioritize issues and invest time where appropriateConstant drive for innovation and continuous improvement benefiting the client experienceConsistent track record to speak and act with confidence as well the ability to command the attention of an audienceAbility to recruit, develop & align talent at a leader level to meet business goalsDemonstrates commitment to holding yourself and others to high degree of integrityDemonstrates skills in providing guidance and leadership to a team of managers responsible for employee coaching, development, recognition and performance managementAbility to assess when direct management of a situation is required or when discretion and independent decision-making is appropriateWhat's in it for you At Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. OurHybrid Work and Flexibilityapproach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.We offer a competitivebenefits packagethat takes care of the whole you - both today and in the future:401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance#J-18808-Ljbffr

Created: 2025-02-23